by SEO Admin | Nov 4, 2022 | Uncategorized
Understanding risk enables businesses to take proactive actions to balance cost and resilience as they optimize their supply chains. The new supply risk assessment workspace in Microsoft Dynamics 365 Supply Chain Management helps supply managers understand the risk of...
by SEO Admin | Nov 3, 2022 | Uncategorized
Skill-based routing automatically assigns the agents with the right skills to work on customer support requests. With skill-based routing in Microsoft Dynamics 365 Customer Service, your call center can reduce the number of queues it operates, improve agents’...
by SEO Admin | Nov 1, 2022 | Uncategorized
In today’s shifting macroeconomic climate, Microsoft is focused on helping organizations in every industry use technology to overcome challenges and emerge stronger. From enabling hybrid work to bringing business processes into the flow of work, Microsoft 365 helps...
by SEO Admin | Oct 12, 2022 | Uncategorized
The pandemic has dramatically accelerated the role of technology as a core enabler for hybrid work, and developers are at the heart of this transformation. Last Microsoft Build, we introduced collaborative apps, a new app pattern designed to bring people, processes,...
by SEO Admin | Oct 11, 2022 | Uncategorized
Just last month, we released our 2022 Annual Work Trend Index to better understand how work has changed over the past two years. The biggest takeaway is clear: we’re not the same people that went home to work in early 2020. The collective experience of the past two...
by SEO Admin | Oct 7, 2022 | Uncategorized
Now that hybrid work is just work, the challenge for organizations is to balance employee demands for flexibility with business needs. More than ever, today’s shifting macroeconomic environment requires maximizing productivity while reducing costs. The digital...